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  • When using the Niko Home Control II app for access control functions, you may not receive some or all calls on your smartphone. This is caused by an unstable connection between the app and the cloud platform. ..

  • The safety screw at the bottom of the display may be blocking the clicking mechanism. Please verify that the safety screw has been screwed tightly in the UNLOCK position (see step d in the manual, but turn the screw completely to the right (fully in) to make it possible to mount the display before locking it by turning to the left (max 4 turns)).

  • The pins can become damaged if the display has been mounted in the wrong way onto the mounting bracket. Make sure to lower the display onto the two protruding supports at the top of the mounting bracket (1 a) before clicking the bottom of the display into the mounting bracket (2).

  • Make sure you take the correct steps to get your Digital black connected to your Niko Home Control system.

  • Unfortunately, the Netgear Orbi RBR50 mesh router is not compatible with the Digital black. Other Netgear Orbi routers do not pose this problem.

  • The Digital black 24 V has the same functionality as the Niko Home Control thermostat (550-1305x). As a consequence, the programming in the Niko Home Control programming software is also similar to the programming of the Niko Home Control thermostat.

  • Both tools do not prevent simultaneous programming of your Niko Home Control system for traditional wiring. We strongly recommend only using one tool at the time to programme your system.

  • Yes, the Digital black 24 V is compatible with both Niko Home Control systems (traditional wiring and bus wiring).

  • Outputs wired to a Digital black cannot be used in a presence simulation. Niko is working on an update to make this feature available as soon as possible.

  • The Niko Home app shows the wrong calibration value (21.5 °C), but the Digital Black does not apply this calibration. This is a known issue that will be fixed soon.

  • With the latest version of the Niko Home app, you can configure the Digital black. To configure this device, the app needs access to your location. Check your app settings and try again to install the app.

  • No. The touchscreen, modules, switches sand all other hardware will remain the same.

  • In theory, yes. But we strongly recommend that you switch to Niko Home Control II. Programming Niko Home Control II is quicker and easier, and we will only be developing new functionality for the new platform from now on.

  • No, there is no requirement to do so. Your customers can continue to use their existing Niko Home Control 1.x installation.

  • Yes. Provided that the installation does not contain any of the following components: first-generation controller ( 550-00001 ), IP interface ( 550-00508 ), gateway ( 550-00580 ), Nikobus Interface ( 550-00505 ), first-generation touchscreen ( 550-20100 )

  • It's quicker and easier to program your devices. Niko Home Control II is also smarter, making it easier to provide added value for your customers.

  • “Niko never lets you down” is one of Niko’s non-negotiables. The security and the protection of your personal data are an integral part of our commitment towards our customers and end-users. We at Niko continuously strive to effectively implement all legislation in these fields, to protect what is important to you and your loved ones.

  • Niko collaborates with high-quality partners who prioritise Niko's core values, such as high quality, design and reliability.

  • The connected controller for Niko Home Control II or the wireless smart hub makes a connection with the partner system. Depending on the partner system's features, this will either take place locally in the home (local API connection) or via the Internet (cloud API).

  • You will need some extra Niko Home Control modules. Your installation uses bus wiring...

  • Your installation uses bus wiring or traditional wiring. You do not need to do anything to connect your Niko Home Control installation to the partner's energy system.

  • Your installation uses bus wiring or traditional wiring. You can connect your Niko Home Control to the partner's music system using an API. To do so, the device must be connected to your home network.

  • Your installation uses bus wiring or traditional wiring. You can connect your Niko Home Control to the partner's ventilation system using an API. To do so, the device must be connected to your home network.

  • Your installation uses bus wiring or traditional wiring. You can connect your Niko Home Control to the partner's heating system using an API. To do so, the thermostat must be connected to your home network. Niko Home Control will then communicate with your heating system via this API.

  • Make sure the partner system is connected to your home network, and if necessary to the Internet too (depending upon the partner). Your Niko Home Control system will also need an active Internet connection.

  • This will depend on the capabilities of the partner system. You can find more information on this on the applicable partner's website. ​Valve control is supported in Niko Home Control installations with bus wiring.

  • This will depend on the capabilities of the partner system. You can find more information on this on the applicable partner's website. Valve control is supported in Niko Home Control installations with bus wiring.

  • The best way to control the boiler is through the partner's thermostat.

  • The boiler is controlled through the partner's thermostat. It is not possible to combine thermostats from Niko and thermostats from the partner.

  • If no basic actions or routines had been created in the Niko Home Control programming software to control a partner function, then this list will indeed be empty (but this is by no means a problem). The partner system's functions are always visible in the Niko Home app and on the touchscreen, even if you have not configured anything in the Niko Home Control programming software.

  • Niko Home Control and the partner system operate independently of each other. The API connection between Niko Home Control and the partner system allows you to control the functions of the partner system. If the link between both systems is lost, you can still control your own Niko Home Control functions. The functions of the partner system, however, can then only be controlled using the partner's app.

  • The Hobby API is available locally in the home via the connected controller for Niko Home Control II or the wireless smart hub. The Hobby API is secure and works with an authentication token. You can request the token on the web portal.

  • The solution to this puzzle is a number that you can find on the Internet in “The Hitchhiker’s Guide to the Galaxy, Douglas Adams, 1979”

  • The JSON syntax is not correct: it contains a number of incorrect characters. You can only continue once you have corrected this.

  • The connected controller for Niko Home Control II and the wireless smart hub have a Hobby API, which gives you local access to the Niko Home Control installation in your home. As soon as your installation is configured, you can operate your Niko Home Control installation using the Hobby API, as well as receive status information.

  • You can access the documentation for the Hobby API on the web portal.

  • No. There is no cloud variant available. The Hobby API is available locally in your home on the connected controller for Niko Home Control II and the wireless smart hub.

  • The Hobby API is a secure API and works with an authentication token that is valid for one year. Every year, you must create a new token on the web portal.

  • On the web portal, in Connected services, in the overview of the active services, you can click on the Hobby API icon to create a new token.

  • You can access the documentation for the Hobby API on the web portal. In Connected services, in the overview of the active services, click on the Hobby API icon. Here, you can find the technical information you need to establish an API connection.

  • You can only connect your mobile device to an NHC1.x installation via the IPv4 internet protocol...

  • Home automation often has a negative undertone and is frequently associated with being expensive and complex. This is partly due to advertisements for home automation talking about how you can fill your bath from the comfort of your own car.

  • The connected controller is the basic element of the installation. One or a number of functions are added to this.

  • When new programming is being loaded into the installation, the software will automatically verify whether the modules and controls in the installation are using the latest software version. If an upgrade is necessary, a message will appear.

  • A two-wire bus cable provides power to the various control elements outside the electrical cabinet. The wiring diagram has a free topology, which means you are not bound by a fixed cabling diagram.

  • Yes, with the exception of the modules the connected controller is replacing.

  • Niko Home Control exceeds all possibilities offered by traditional electrical installations. You will actively save energy while increasing the safety and comfort in your home.

  • “Niko never lets you down” is one of Niko’s non-negotiables. The security and the protection of your personal data are an integral part of our commitment towards our customers and end-users. We at Niko continuously strive to effectively implement all legislation in these fields, to protect what is important to you and your loved ones.

  • The needs of the resident were central in the design of Niko Home Control. The installer has everything he needs to satisfy the demands of the builder or renovator. Niko Home Control is quick and easy to install and can be perfectly adapted to the size of the installation.

  • Yes, that is possible.

  • Yes, If you opt for a Niko Home Control extension to your existing electrical installation, the two installations can be connected and can communicate using the Nikobus interface (550-00505).

  • Yes, that is possible, however the old IP interface, the gateway and possibly the power supply must be removed from the cabinet.

  • Yes, Niko Home Control is suitable for every renovation project that includes the electrical re-wiring.</p>

  • Include a meter with pulse output. Connect the pulse output to the pulse counter. Gas meter (mechanical) already installed? A pulse generator (add-on piece) can be attached to the meter housing.(first check whether you have a suitable meter for this).

  • The eco-display indicates your electricity, water, and gas consumption. If you press the eco-button when leaving the house, your whole house switches to the eco-setting.

  • The installer Adds a pulse output to the water meter. Depending on the type of pipe used, different types of water meters are available from the wholesale supplier:

  • User-friendliness and intuition are important factors to us and are often missing in existing home automation systems.

  • Combine the two numbers to one number without using spaces or punctuations

  • No, that is not possible.

  • Smart lamps from Philips Hue are a popular solution to create atmosphere in your home. Philips offers a wide range of dimmable and coloured lamps. Using the Niko dimmer switch for the Hue system, you can easily control lamps that are connected with the Hue bridge V2.

  • The Niko dimmer switch for the Hue system communicates wirelessly (via the Zigbee® protocol) with the Philips Hue bridge V2.

  • The Niko dimmer switch for the Hue system works without batteries. It uses kinetic energy.

  • No, the Niko dimmer switch for the Hue system must always be connected with a Philips Hue bridge V2.

  • No, the Niko dimmer switch for the Hue system must always be connected with a Philips Hue bridge V2.

  • Philips products cannot be physically connected with a Niko Home Control installation (this applies both to bus wiring and traditional wiring).

  • No, the Niko dimmer switch for the Hue system is the only Niko product in the Friends Of Hue range that can be connected to a Hue installation.

  • You can attach the Niko dimmer switch for the Hue system in several ways, allowing it to be placed in any position.

  • Yes, the Niko dimmer switch for the Hue system is compatible with the flush surround plates in the Original, Intense and Pure collections.

  • With 1 Niko dimmer switch for the Hue system you can set 8 different functions.

  • In order to ensure that your Hue lamp can always be controlled with the Niko dimmer switch for the Hue system (but also with the Hue app), you must ensure that the Hue lamp remains powered at all times. This is done by connecting the switch wires together e.g. with a plug-in terminal.

  • Voice control allows you to control your Niko Home Control installation using your voice

  • Voice control makes it child's play to control your home, and it keeps your hands free too

  • Voice control for Niko Home Control users is possible with Amazon Alexa or Google Voice Assistant.

  • You can use your voice to control the most important actions in your Niko Home Control installation

  • In order to use voice control, you must activate a ‘Niko Home Control skill’ and link it to your Niko Home Control installation...

  • In order to make voice control possible, we use integrations with voice control developers. In the case of Niko Home Control, these are Amazon Alexa and Google Assistant. In addition to functional data, such as the names of scenes and actions in the Niko Home Control installation, the data exchanged is the e-mail address used to register your Niko Home Control installation and the devices included in your Niko Home Control installation.

  • In order to use Google Assistant, you will need a Niko Home Control II installation or Niko Home Control for traditional cabling and at least 1 smart speaker with Google Assistant functionality. You will also need a Google account.

  • You can easily create your account on the Google website. Click on ‘Log in’ in the top right and then ‘Create account’ on the next screen. Fill in all the details that Google asks of you.

  • Find out about voice commands.

  • In order to ensure optimum functionality for Google Assistant, it is best to adapt the names of your rooms, actions and devices in Niko Home Control to the language of the Google Assistant skill you have used.

  • Google Assistant is available in a range of languages, including English, French, German and Dutch. We recommend that you adapt the names of your devices, rooms and actions in your Niko Home Control installation to the language in which you wish to control your installation.

  • We provide Google with some data in order to make your voice control work, so you can control your Niko Home Control installation with Google Assistant. For example, the names of the scenes and actions in your Niko Home Control installation.

  • You can decide to stop using Google Assistant in your Niko Home Control installation at any time. The link can be removed in the Google Home app.

  • All questions and answers about your Google account and Google Assistant can be found on Google's website.

  • Voice control allows you to control your Niko Home Control installation using your voice

  • Voice control makes it child's play to control your home, and it keeps your hands free too

  • Voice control for Niko Home Control users is possible with Amazon Alexa or Google Voice Assistant.

  • You can use your voice to control the most important actions in your Niko Home Control installation

  • In order to use voice control, you must activate a ‘Niko Home Control skill’ and link it to your Niko Home Control installation...

  • In order to make voice control possible, we use integrations with voice control developers. In the case of Niko Home Control, these are Amazon Alexa and Google Assistant. In addition to functional data, such as the names of scenes and actions in the Niko Home Control installation, the data exchanged is the e-mail address used to register your Niko Home Control installation and the devices included in your Niko Home Control installation.

  • In order to use Alexa, you will need Niko Home Control for bus wiring (version II) or Niko Home Control for traditional wiring, and at least one smart speaker with integrated Amazon Alexa functionality. You will also need to have an Amazon account.

  • You can easily create an Amazon account on the Amazon website.

  • Light control, dimmer control, ...

  • You can only alter the location of your Amazon account yourself via the Amazon website ...

  • At present, you can use Alexa to control your Niko Home Control installation in English, French and German. Alexa is (currently) not yet available in Dutch.

  • In order to use the English-language skill, you need an Amazon UK account. ...

  • Do you have any specific questions, or would you like personal advice ...

  • For optimum functionality, it is best to change the names of the rooms, actions and functions ...

  • In order to control your Niko Home Control installation with Alexa, the e-mail address used to register your Niko Home Control installation and the rooms and devices included in your Niko Home Control installation will be processed and shared with Amazon.

  • You can decide to stop using Alexa in your Niko Home Control installation at any time ...

  • For a comprehensive and up-to-date overview of all questions and ...

  • You can find several basic diagrams in the "Flush-mounting material" chapter of the catalogue.

  • Cause: If the push buttons and the staircase timer are connected with a 2-wire connection, the total working current of the LEDs may be sufficiently high to have its coil be constantly activated. Solution: Adjust the wiring to a 3-wire connection. OR Replace the LEDs with neon lamps (only in push buttons with an E10 lamp base).

  • Yes, The push buttons on the printed circuit board of these products switch a maximum of 24V DC or 24V~. A lower voltage is switched without any problems.

  • No, A two-wire actuator only switches 230V (40 to 400W) incandescent and halogen lamps with an ohmic load. For energy-saving and LED lamps, use an actor with relay contact.

  • This combination is possible.

  • Use a remote switch (teleruptor) with auxiliary contact. The main contact switches the main circuit, the auxiliary contact switches the LED.

  • Specific products are needed, as this type of load type has a high starting current, which the product must be able to handle for a long period of time. Legal provisions also prohibit the use of just any light dimmer.

  • Below you will find a number of action points and tips to use to investigate your system and to detect any possible errors.

  • The video kit can be expanded maximally with:

  • The audio kit can be expanded maximally with:

  • Yes, You add a telephone interface and a telephone exchange to the access control installation. The one side of the interface is connected with a, b and P terminals from the installation while the other side (a, b) is connected to an analogue internal line of the telephone exchange.

  • There is an extra bell in the Niko Access Control range:

  • The video signal of the Niko Access Control installation is a symmetrical line signal (1 VPP 100 Ω), while a non-symmetrical coax signal (1 VPP 75 Ω) is the most common standard video signal.

  • Dimming light sources allows you to control the light intensity of a luminaire or lamps. There are two reasons for installing a dimmer in your home or building:

  • No. Only dimmable light sources can be dimmed with a phase control dimmer.

  • If you are looking for LED lighting and want to be able to dim the light intensity, do verify a few items before or during the purchase. Use the tips below to make the best choice of LED lamps or lighting...

  • If you want to dim lamps or light fittings, Niko has a range of options. Overview:

  • A 2-wire dimmer is usually installed during renovation projects in homes that were built before 1991...

  • With a 2-wire dimmer, you connect the phase conductor to the electricity grid. The switching wire goes to the lamp, luminaire or light fitting which you reconnect to the grid with the neutral conductor...

  • A 2-wire dimmer is dependent on the connected light source for its energy supply. A quality lamp, luminaire or light fitting is therefore important. When LED lamps are of less good quality there could be visible effects.

  • Most Niko dimmers can be connected to multiple control points. Overview:

  • The number of LED lamps that you can connect to a dimmer depends on the maximum electric load that the dimmer can control.

  • Yes. This is possible because the current generation of LED lamps, primary filament lamps, generate fewer peaks in power...

  • Because the universal dimmers from Niko can dim all types of lamp, lamp profiles have been developed.

  • The letters are a way of choosing your dimmer and relate to the lighting source's electrical profile. The electrical profile of a light source determines the way in which the light intensity can be controlled by a dimmer.

  • Every dimmer has a minimal required power and a maximum permissible power which is expressed in watts (W), for loads that respond in a resistive way, or volt-ampere (VA) for inductive and capacitive loads.

  • No problem. The dimmer is still working. When your dimmer has automatic thermal protection, it will be triggered when the internal temperature of the dimmer is too high.

  • Power Line Communication (PLC) is a tone signal technology that is used by energy suppliers to control large groups of electricity consumers remotely.

  • In order to suppress the disruption from PLC signals, Niko has added a PLC interference suppression into the range of universal dimmers...

  • If your lamps or luminaire flicker and you are sure it is due to PLC signals, then you can choose between the following options:

  • This situation may occur with Niko modular dimmer 330-00701 when it is not connected to the Niko 1-10V rotary control 310-0110x...

  • DALI is an open, digital standard that is used worldwide to control lighting...

  • A DALI fitting contains internal digital lighting control. You need a DALI control to control the light intensity of this fitting.

  • When you require a fast and easy solution.

  • Switches and socket outlets within the Niko Hydro range are also available with plug-in terminals. But the switches and socket outlets with screw terminals are also available, so you always have the choice. Both types retail at the same price.

  • The difference lies in the way in which the conductor is fixed in the terminal.

  • Yes, without any problem.

  • The LED lighting element should be chosen according to your type of switch or push button. For example, there are the LED lighting elements which are fitted with wire connections and which can be used for any type of switch or push button, with both screw and plug-in connections. It doesn't matter whether it is flush-mounting switching material or Niko Hydro mechanisms.

  • Yes, the Niko plug-in terminals undergo a whole battery of tests...

  • The conductors for socket outlets need to be stripped to 14 mm, the conductors for switches to 8 mm...

  • Yes. Plug-in terminals are available for a wide and universal assortment. There is a variant with plug-in terminals available for all Niko switches and socket outlets.

  • Depending on your version of Windows, you can manually change the COM port settings (assigned to the USB/serial adaptor) by following the steps listed below.

  • Nikobus was the first intelligent installation developed and launched by Niko. These sturdy and multi-purpose installations still provide an excellent service and, of course, continue to be supported by Niko.

  • It is possible with the following composition: