Technical info

• Connections for audio, TV, telephone and data
  • Can I combine an RJ45 connection and an RJ11 connection in one housing?
    This is possible with the following combination:
    
    1x base
    2x single adapter 9.1
    1x connector RJ45 Cat5E UTP
    1x connector RJ11
    1x finishing set with non-transparent text field, cream
    
  • Can I patch to another room to operate a printer somewhere else in the house, for example?
    This is possible. You patch the signal through on the DIN rail connectors.
• Niko Access Control
  • Can I integrate material other than that provided by Niko (cameras, monitors, TVs) into a Niko Access Control installation?
    

    The video signal of the Niko Access Control installation is a symmetrical line signal (1 VPP 100 Ω), while a non-symmetrical coax signal (1 VPP 75 Ω) is the most common standard video signal.

    You need two products for the conversion:

    • The video transmitter converts the 75 Ω signal from the non-Niko cameras to the 100 Ω signal of the Niko installation. Cameras like these work on SELV or 230 V. On the video transmitter, there is a power supply voltage of 12 Vdc (max. 250 mA) for the camera. The output signal is permanently available.
       
    • The video receiver converts the 100 Ω signal from the Niko installation to the 75 Ω signal of the TV or monitor. The output signal is permanently available.

    video transmitter
    video receiver
  • How can I check whether my Niko Access Control installation is still working properly?
    

    Below you will find a number of action points and tips to investigate your installation and to detect any possible errors.

    • Switch over from two-wire (a, b) to three-wire cabling (a, b, P) for door communication, or from five-wire to six-wire cabling for videophony. Correct the jumpers.
    • Check all connections (a, b, P, M, V1, V2) and take the polarity into account. At the same time, check for broken wires.
    • Measure the voltage at the terminals of the external and internal unit. Repeat this process, if necessary, with the power supply after you    have disconnected all wires.
      The correct voltage values are:
      • between terminals a and b (a = +):          ± 24 Vdc
      • between terminals b and P (P = +):         ± 26 Vdc
      • between terminals b and V1 (V1 = +):     ± 3 - 5 Vdc
      • between terminals b and V2 (V2 = +):     ± 3 - 5 Vdc
    Tip: It is recommended measuring in the terminal instead of on the screwhead.
    
    
    • Push on a bell push button to check whether the external unit activates an audio signal.
    • Check whether all jumpers are correctly positioned on the monitors, splitters and video receivers.
    • Check whether the monitor is properly plugged into its fixing plate.
    • If you combine a bus power supply and a direct current power supply:
      • Use the positive terminal of the direct current power supply and not terminal P of the bus power supply.
      • Lay a bridging wire between the negative terminal of the direct current power supply and terminal b of the bus power supply.
    • Double the wires from terminals P and M in case of greater distances and/or smaller wire diameters. This way, you are prepared for the drop in voltage.
    • Manually program a hands-free device onto the first memory location of the bell push button. Immediately after releasing the speaker button, a second person pushes on the bell push button. You can also perform programming with the service set.
    • Test your installation by laying a separate cable between the camera and the monitor.
    • Test your installation by connecting the monitor directly to the external unit.
    • Pick up the receiver of the internal unit and check whether a green LED is illuminated at the internal unit and whether you hear noise from the street.
    • Use a shielded cable with twisted pairs for a better image quality.
    • The video external unit has a terminal M:
      • If you connect the external unit in a six-wire system: connect terminal M with the negative terminal of the direct current power supply.
      • If you connect the external unit in a five-wire system and/or use it in combination with a video power supply: lay a bridging wire between terminals b and M in the external unit or at the power supply.
      In both cases, put terminal G to earth: connect terminal G with terminal 9 of the direct current power supply or with the earthing in the electrical cabinet.
    • Set the potentiometers to the minimum and regulate both potentiometers uniformly to a higher volume. In the event of audio disturbances, resonance and high-pitched whistling tones, turn the potentiometers down a bit.
    • In the event of electromagnetic disturbances from wiring in the vicinity, turn these circuits off temporarily.

    
    

    video power supply
    service set
  • How do I have more than two internal units ring when activated by one bell push button?
    

    You can make all internal units slaves to another internal unit (master) or to a fictive number (e.g. 111). For this purpose, the serial number of the master (or the fictive number 111) is already programmed under the bell push button.

    • How do I program this?
      
      On some devices, you program this manually. On other devices, you need the service set. And on yet others, both options are possible.
      
      
      • 10-570: only manually on the internal unit using the on-screen menu
      • 10-511, 10-512 and 10-520: manually or using the service set
      • 10-501 and 10-571: only using the service set
      Manually: When you enter the combination of push buttons on the slave in sequence, its local memory is opened. If you then pick up the receiver of the master, the serial number of the master is saved to the push button.
      
      With service set: Using a programming line, you teach the internal unit to which serial numbers (master or fictive) he is a slave.
       
    • How many internal units can I have ring with one bell push button?
      
      The total power that the power supply (supplies) can deliver to the installation determines the maximum number of internal units.
      Examples:
      • 10-801: 4 internal audio units simultaneously
      • 10-806: 2 internal video units simultaneously
      • 10-801 + 10-805-01: 4 internal video units simultaneously

    surface mounting telephone
    compact surface mounting telephone
    compact surface mounting telephone with extension
    handsfree internal audio unit
    handsfree internal video unit with colour display
    aluminium handsfree internal video unit with colour screen
    power supply 20
    video power supply
    direct current 2.5A
  • How do I include a telephone or GSM in a call circuit of the external unit?
    

    You add a telephone interface and a telephone exchange to the Access Control installation. The one side of the interface is connected with the terminals a, b and P from the installation, while the other side (a, b) is connected to an analogue internal line of the telephone exchange.

    Then if someone calls at the external unit, the internal telephones also ring, and the resident can have a conversation and activate the door lock.

    The resident can transfer calls made at the external unit to a GSM if he leaves the house. He can activate this function by pressing the “all lights off” button in the home automation system.

    telephone interface
    telephone exchange PABX 2/8
  • How do I program a telephone interface?
    

    This answer is only meant to be supplemental to the information in the user manual of the telephone interface. Download the user manual here.

    • Conditions for programming
       
      • You need a minimum of an external unit, a bus power supply, a telephone interface, a telephone exchange and two connected telephones. A service set is not required but is recommended.
      • Never set the bus power supply in programming mode for the actions described below.
      • In order to carry out all of the actions, the telephone interface must always be in programming mode.
      • The following data must be gathered ahead of time:
        
        • the internal line numbers of the telephone exchange to which the interface and the telephones are connected.
        • the general call number or the group number of the combination of internal line numbers that has been created for this purpose in the exchange.
        • the manner in which an internal line is called: with or without a prefix (* or #).
      • The bell push buttons to be programmed must be empty. Erase these first, if necessary.
      • After each programming line always wait for the beep before continuing to program.
      • Wait long enough to test what you have programmed. In this way, the interface has sufficient time to become unengaged.
      • First, make a note of all programming lines in order to be able to enter them all, one after the next.
    • Minimum actions for programming
      
      
      1. Activating/exiting the interface programming mode (see section 1 in chapter 3 in the user manual)
         
         
         • Call the internal line to which the interface is connected. The interface answers the call (recognition tone).
         • Enter the pin code (# 0000) (factory setting). The interface makes a double beep to confirm that it is entering programming mode.
         Notes:
         

         -   Press # to exit the programming mode.
         -   If you take no action for 15 seconds, you will automatically exit the programming mode.

      2. Assigning a telephone number to a telephone address (see section 4 in chapter 3 in the user manual)
         
         
         • Use prefix 12 to program a telephone number to a telephone address.
           For example: 12 10 91 * beep
         Notes:
         

         -   XX = telephone address (10 for the first bell push button, 11 for the second, 12 for the third, …)
         -   YY…Y = internal line number to be called (see fourth condition)

      3. Assigning a telephone address to a bell push button (see section 5 in chapter 3 in the user manual)
         
         
         • Use prefix 14 to program the telephone address to a bell push button.
           For example: 14 10 * beep signal
         Notes:
         

         -   XX = the same telephone addresses as above
         -   Press the accompanying bell push button in as quickly as possible after you have entered the asterisk.
         Tip: It is best to do this with two people. If you are alone, then position the external unit closer to the telephone.

         (This can also be programmed with the service set: 1008 for address 10, 1009 for address 11, …)

    • Other possible actions to be carried out
      
      
      1. Setting the start of a speech connection (see section 14 in chapter 3 in the user manual)
         
         
         • If you want to speak with the visitor at the external unit immediately after picking up the receiver, then enter the key combination 25 1 *. This cancels the use of key 7 for starting the speech connection.
         Notes:
         

         -   Do not cancel the use of key 7 if the installation also still contains internal audio or video units in addition to the telephones.
         -   The use of key 9 (disconnect speech connection) may never be cancelled.

      2. The possibility to take over a conversation (see section 20 in chapter 3 in the user manual)
         
         
         • Program 31 0 * if the installation contains telephones as well as internal audio or video units. If the external call is taken with an internal unit, the telephones stop ringing.
      3. Returning to fabric settings (see section 25 in chapter 3 in the user manual)
         
         
         • While you erase all of the programming, you can check the connection of the signal output with a measuring device or tester.
      4. If, in addition to the telephone address, you must program an extra internal audio or video unit on the second memory location of the bell push button, first disconnect wires a, b and P of the telephone interface. If you do not, then the telephone interface will continuously disrupt the programming by continuing to occupy the bus.

    telephone interface
    service set
  • I have an installation with several external video units and sometimes when there is a call, I get an image from a different external unit. How do I program the video switcher?
    

    This answer is only meant to be supplemental to the information in the user manual of the service set. Download the user manual here.

    • Conditions for programming
       
    • You need a service set to program a video switcher and to address external units.
    • Have all serial numbers from the external and internal units and the switcher(s) on hand.
      Tip: With the service set, you can search for devices in the installation for which you do not have the serial number by using the key combination * 51 # (and the following). Also see “Searching for a device in the installation” under section 4.2. in the user manual.
    • Never set the bus power supply in programming mode when you are working with the service set.
    • Programming steps
       
    1. Assigning an external unit address in case of several external units (see section 4.1.E.2. in the user manual)
        
       • Repeat the programming line * 76 # serial number (external unit) # external unit address # for each external unit.
         For example: * 76 # xxxx # 1 # beep
       Notes:

       -   An external audio unit with a separate external camera forms the same combination as an external video unit with a camera.
       -   After each programming line always wait for the beep before continuing to program.
       -   External audio units without a camera do not need to be connected to the video switcher.
       -   Use 1, 2, 3 and 4 as external unit address. These correspond to the inputs 1, 2, 3 and 4 of the video switcher. Always begin with the connection of input 1.
       -   There is a distinction between the bells between a maximum of two external units: a bell signal for the external unit with the address “0” and a bell signal for an external unit with the address “not 0”. You assign address “0” to the external unit where you want this bell distinction. You set the various bell signals in the internal units. Attention: Not all internal units have this function.

    2. Setting the video switcher (see section 4.1.H. in the user manual)
        
       • By using the programming line * 20 # serial number (video switcher) # input 1…4 # external unit address #, you indicate which external video unit with a specific external unit address is connected to which input of the video switcher.
         For example: * 20 # xxxx # 1 # 0 # beep (you assign the external video unit with address “0” to input 1 of the video switcher)
       Notes:

       -   Every installation with a maximum of 4 video switchers has a maximum of 16 inputs. Always begin with input 1.
       -   The factory settings are as follows: external unit address 1 assigned to input 1, address 2 assigned to input 2, etc.

    • Using the programming line * 22 # serial number (video switcher) # input 1…4 #, you block the unused inputs of the video switcher. This key combination must be repeated for each unused input. Gray images will no longer appear when you toggle between the various available images.
      For example: * 22 # xxxx # 4 # beep (you erase input 4)

    videos witcher
    service set
    
  • Is it possible to have an extra bell ring when there is a call at the external unit?
    

    There is an extra bell in the Niko Access Control range:

    • Connect the extra bell directly to the bus (a, b, P).
    • Program the bell to a bell push button. The extra bell will also ring when someone calls.

    You also have the option of integrating an external bell in the Niko Access Control installation:

    • Use the relay for this.
    • Program the relay. The potential-free contact of the relay closes when someone calls.
    • Use the relay contact to control the external bell.

    extra bell
    DIN rail relay, universal
    universal flush mounting relay
  • With which products can I expand a video kit from the Niko Access Control range?
    

    The video kit can be expanded maximally with:

    • 1 internal video unit (10-570 or 10-571) with, if necessary, a splitter (10-824-01)
      OR
      3 internal audio units (10-511 or 10-520)
    • 1 external audio unit
    • 1 DIN-rail relay (10-830 or 10-831)

    door communication set video hands-free
    handsfree internal video unit with colour display
    aluminium handsfree internal video unit with colour screen
    modular splitter 2
    compact surface mounting telephone
    handsfree internal audio unit
    DIN rail relay, universal
    DIN rail relay, preprogrammed
  • With which products can I expand an audio kit from the Niko Access Control range?
    

    The audio kit can be expanded maximally with:

    • 1 internal audio unit: a compact surface-mounting telephone (10-511) or hands-free internal audio unit (10-520)
    • 1 external audio unit
    • 1 DIN-rail relay (10-830 or 10-831)

    audio kit, hands-free
    compact surface mounting telephone
    handsfree internal audio unit
    DIN rail relay, universal
    DIN rail relay, preprogrammed
• Niko Access Control Design
  • Can I connect more than one Niko telephone exchange in cascade to have more internal lines?
    This is not possible.
    
  • How do I programme more than one device to one bell push button?
    You define groups with the programming software of the telephone exchange.
    
    This group number is programmed via the speech menu under the bell push button. You gain access to the speech menu by calling the external device.
    
    
  • How many devices can I connect to the Niko telephone exchange PABX 2/8?
    The Niko telephone exchange is suitable for up to eight devices from the Niko Access Control Design range.
    
    For example: 2 external units and 6 internal units.
    
    Telephone exchange PABX 2/8
    
  • How many PCs can I connect to the PC pack?
    

    You need one PC pack per PC. Furthermore, the PC must be equipped with a free USB port and a free serial port.

    PC pack

    
    
  • The devices do not ring, but I do hear a short beep at the external unit of the “Access Control Design” range when I press the bell push button. Why does this happen?
    The installation is in ring-and-come-in mode. Use key 5 in the menu to switch this function on and off.
    
  • What kind of wiring do I need for a Niko Access Control Design installation?
    

    Connect a UTP cable to every device (internal as well as external). Each cable should be equipped with RJ45 connectors.

    Important: Before connecting the devices to the mains, test the cables with a cable tester to avoid any wiring errors.

    You should also run a cable from the technical room to the doors/gates to be opened in order to operate the lock/motor control.
  • When I press the bell push button on the external unit of the “Access Control Design” range, the devices do not ring, and I immediately receive the message “your call has not been answered”. Why does this happen?
    

    There are three possible causes:

    • There is no telephone line connected to the interface for the external unit.
    • You have not programmed a call number for the bell push button.
    • The installation is in night mode, and you have not programmed a call number. Use key 4 in the menu to switch between day and night mode.

    Interface for external unit
  • Which telephone exchange do I need for Niko Access Control Design?
    The telephone exchange is the heart of the installation: the ease-of-use largely depends on the exchange chosen.
    
    The telephone exchange should comply with the following conditions:
    - equipped with analogue internal lines: one for each external unit and one for each internal device.
    - you should be able to create call groups so that several devices can ring simultaneously if someone rings at the door.
    - you should have the option to have the external unit not ring when there is an incoming external telephone call.
  • Why does no image appear when a device rings?
    You should programme the image separately:
    
    

    • Hold down the programming button of the interface for the external unit. The system enters the programming mode.

    • Press the required bell push button: you will hear a beep.

    • Pick up the receiver of the devices for which you want to see the image: you will hear a confirmation signal.

    If there is no confirmation signal, this device has already been programmed.
    
    
    Interface for external unit
    
• Niko Home Control
  • Can I load a floor plan into the programming software?
    The programming software currently does not allow you to load a floor plan. However, the software does offer the option to draw a simple floor plan by selecting ‘Project information’ > ‘Add new project’ > ‘draw’.
  • Does Niko Home Control replace Nikobus?
    

    No, Nikobus will continue to be available alongside Niko Home Control. We will continue to sell Nikobus alongside Niko Home Control and offering support for existing and future installations.
  • Home automation has a bad reputation in terms of user-friendliness. What about Niko Home Control?
    

    Home automation often has a negative undertone and is frequently associated with being expensive and complex. Niko Home Control contains only relevant features, no useless novelties. That is why we do not refer to Niko Home Control as a home automation system, but as the latest electrical installation. It includes features that are expected by builders and renovators, as demonstrated through user research. Also, Niko Home Control is easy to install and program. Residents maintain control over what happens in their home and operate the installation in a very intuitive way.
  • How can I measure the gas and water consumption? Do I need a special meter?
    

    Include a meter with pulse output. Connect the pulse output to the pulse counter (a maximum of three meters per pulse counter). Gas meter (mechanical) already installed? A pulse generator (add-on piece) can be attached to the meter housing. There are various types of add-on pieces available.
    There is no need to make changes to the actual gas pipes. In Belgium, the following types of gas meters are used:

    • RF1, manufactured by Itron, Actaris, Pipersberg or Schlumberger. This type of gas meter can be fitted with pulse generator Actaris 951-858-04 or 951-858-06.
    • BK-G4, manufactured by Elster or Krom Schroder. Pulse generator Elster IN-Z62 or IN-Z61 is used for this type of gas meter.

    Both Actaris and Elster pulse generators are available from wholesale suppliers that specify in bathroom fittings or heating systems.

    Alternatively, you can ask the heating installer or plumber to install a separate gas or water meter with pulse output.
  • How can I save energy with Niko Home Control?
    

    The eco-display indicates your electricity consumption. If you press the eco-button when leaving the house, your whole house switches to the eco-setting. That means, among other things, that the lighting and a number of socket outlets are switched off, allowing you to maintain control over your house at any time.

    Very accurate measurements give a clear insight into the energy consumption and, possibly, the amount of energy generated by solar panels. This helps residents to rationalise their energy consumption. Studies show that savings of 5 to 15% on energy costs can be achieved in this way.

    Furthermore, the installer can set energy-saving scenarios. For example:

    • Motion detectors in the bathroom, toilet, hall, … The lighting is never turned on longer than necessary.
    • Even in your absence, sun blinds can open and close. So the temperature in the house never gets too high. If you have air conditioning, you can achieve great savings since it will run less often.
    • Connecting motion detectors to the ventilation. The motion detector switches off the lighting in the toilet after you have left the room. The ventilation keeps working for another five minutes.

    Being the resident you can also set the zone heating yourself via the thermostat, which implies that the rooms in your home are only heated when needed. The bathroom, for example, between 7 am and 8 am and between 8 pm and 10 pm, and the children’s bedrooms only between 7 am and 8 am and between 5 pm and 7 pm.
  • How do I measure my water consumption via Niko Home Control?
    

    The installer adds a pulse output to the water meter. Depending on the type of pipe used, different types of water meters are available from the wholesale supplier:

    • WFK24.D110: mechanical cold water meter (max. 30°C) with pulse output 3/4" 1.5 m³/h 110 mm 5340
    • WFW24.D110: mechanical hot water meter (max. 90°C) with pulse output 3/4" 1.5 m³/h 110 mm 5340
    • WFK14.E130: mechanical cold water meter (max. 30°C) with pulse output 4/4" 2.5 m³/h 130 mm 5340
    • WFW14.E130: mechanical hot water meter (max. 90°C) with pulse output 4/4" 2.5 m³/h 130 mm 5340

    Then, the installer connects the pulse output to the Niko Home Control pulse counter and enters the scale factor and the measurement unit for the pulses in the programming software (e.g. 1 pulse = 10 l).
  • How long will Nikobus continue, and how long will it continue to be supported?
    

    We will continue to sell Nikobus alongside Niko Home Control and offering support for existing and future installations.
  • How much does Niko Home Control, the new electrical installation, cost in finishes other than Niko Original?
    

    Note:

    - Below-mentioned prices are only recommended and not binding prices. This calculation does not include the TV, phone and pc network.

    - Price calculations based on the 2010 Belgian price list.

    Sample price calculation: installation finished in Niko Intense White

    Small	Normal	Large
    € 5.946,20 incl. VAT	€ 8.455,00 incl. VAT	€ 15.649,80 incl.VAT
    € 4.914,20 excl. VAT	€ 6.987,60 excl. VAT	€ 12.933,70 excl.VAT

    
    

    Sample price calculation: installation finished in Niko Pure White Steel

    Small	Normal	Large
    € 7.256,90 incl. VAT	€ 10.589,40 incl. VAT	€ 19.421,70 incl. VAT
    € 5.997,40 excl. VAT	€ 8.751,50 excl. VAT	€ 16.051,00 excl. VAT
  • How much more does Niko Home Control, the new electrical installation, cost than a traditional installation?
    

    Note: Below-mentioned prices are only recommended and not binding prices. This calculation does not include the TV, phone and pc network.

    A traditional installation with 25 light switches (6 of which are dimmers) and 60 socket outlets, including wiring, electrical cabinet and labour costs, costs approximately € 5,427, including VAT.

    When compared to traditional installations, the new electrical installation Niko Home Control can be easily expanded by numerous functionalities that will provide great added value to the customer. Some examples of these functionalities are the use of a touchscreen, zone heating, alarm connection, ventilation control and monitoring of electricity consumption. A Niko Home Control installation costs approximately € 13,759, including VAT. The wiring, electrical cabinet and labour costs are included in this price.

    Calculated based on a total construction budget of € 350,000, a traditional installation consumes 1.5% of the construction budget, while the new electrical installation requires approximately 3.9% of the construction budget. This means a limited additional cost, but a greater functionality.
  • How much will Niko Home Control, the new electrical installation, cost?
    

    Note: Below-mentioned prices are only recommended and not binding prices. This calculation does not include the TV, phone and pc network.

    1/ For an average detached family home, the cost price of Niko Home Control, finished in Niko Original Cream, is 6,931.20 euro (excluding VAT, wiring, electrical cabinet and labour costs).

    The following functions are included:

    • 24 light points, 6 of which are dimmed
    • a separate control for each light point
    • central control of all applications via the touchscreen
    • portable control via an iPhone or Android smartphone using the smartphone application
    • time control, logical functions, presence simulation
    • 60 socket outlets
    • measuring and display of total consumption using an eco-display
    • monitoring consumption and production data via the touchscreen, smartphone or PC
    • regulation of zone heating for 3 zones, including 3 thermostats
    • connection to burglar alarm via interface contact
    • 4 motion detectors for the control of lighting or the activation of an alarm scenario
    • control of the central ventilation system

    In concrete terms, what are the functions of this set-up?

    • I can switch on and off each light point separately in each room and control all dimmable lights. I will have a sufficient number of socket outlets in each room.
    • The central switch at the door will allow me to switch off all light circuits in my home simultaneously.
    • I can switch on and off all light points in each room from a central location via a touchscreen. I do no longer have to actually go to the room to switch off the light I have forgotten.
    • Thanks to zone heating, I can save a substantial amount of energy without losing comfort. Because, after all, each room is used at different times of the day and in different ways. All living areas can be warmed up at the times I choose, such as the children’s bedroom during the week from 5 pm to 8 pm, and the bathroom from 7 am to 8 am and again from 10 pm to 11 pm.
    • The burglar alarm is linked via a contact, and the motion detectors can activate an indoor siren. When the alarm function is not used, the motion detectors control the light in the corridor, on the staircase, …
    • When I leave the house, the ventilation system switches back to an eco-setting to make sure no warmth is lost due to unnecessary ventilation or the electricity consumption of the ventilators.
    • When I visit the toilet, the motion detector ensures that the light switches on and the ventilation system starts to operate at a higher level. When I leave the toilet, I switch off the light myself. After two minutes, the ventilation system returns to its normal level. The children do sometimes forget all about the lights, but even then the motion detector ensures that the light switches off after a few minutes.
    • There is an eco-display at the front door on which I can monitor the total electricity consumption at any time. This display reminds me to switch off devices that I have left running. I will see the accompanying reduction in energy consumption immediately.

    2/ For a flat, the cost price of Niko Home Control, finished in Niko Original Cream, is 4,879.09 euro (excluding VAT, wiring, electrical cabinet and labour costs).

    The following functions are included:

    • 13 light points, 2 of which are dimmed
    • a separate control for each light point
    • central control of all applications via the touchscreen
    • portable control via an iPhone or Android smartphone using the smartphone application
    • time control, logical functions, presence simulation
    • 40 socket outlets
    • measuring and display of total consumption using an eco-display
    • monitoring consumption and production data via the touchscreen, smartphone or PC
    • connection to burglar alarm via interface contact
    • 1 motion detector for the control of lighting or the activation of an alarm scenario
    • control of the central ventilation system

    3/ For a spacious villa, the cost price of Niko Home Control, finished in Niko Original Cream, is 12,835.47 euro (excluding VAT, wiring, electrical cabinet and labour costs).

    The following functions are included:

    • 45 light points, 18 of which are dimmed
    • a separate control for each light point
    • central control of all applications via 3 touchscreens (3 locations)
    • portable control via an iPhone or Android smartphone using the smartphone application
    • time control, logical functions, presence simulation
    • 100 socket outlets
    • measuring and display of total consumption using 2 eco-displays (2 locations)
    • monitoring consumption and production data via the touchscreen, smartphone or PC
    • regulation of zone heating for 4 zones, including 4 thermostats
    • connection to burglar alarm via interface contact
    • 6 motion detectors for the control of lighting or the activation of an alarm scenario
    • control of the central ventilation system
  • Is it possible to connect Niko Home Control to an existing Nikobus installation?
    

    Nikobus products will remain available to expand existing Nikobus installations.

    If you opt for a Niko Home Control extension to your existing electrical installation, the two installations can be connected and can communicate using the Nikobus interface (550-00505). For example, an ‘all off’ key on the Nikobus installation can also incorporate the new Niko Home Control features and vice versa.

    Note that programming via PC must be enabled within the Nikobus installation, i.e. at least PC Link, PC Logic or a feedback module is required. Click here to read the Nikobus software manual.
  • Is Niko Home Control a home automation system?
    

    No, Niko Home Control is the first electrical installation that will enable families to actively save energy at home. Residents can control the installation from a central location whilst enhancing their feeling of safety and comfort at home.

    Home automation is a term and a technology that, over time, has acquired negative connotations. It is perceived to be both expensive and complex, delivering unnecessary luxury without any clear added value. A Niko Home Control installation, however, offers obvious added value in the area of energy-consciousness without compromising on their feeling of comfort and safety. Niko Home Control can be easily installed and programmed. Residents keep control over their home and control the installation in a very intuitive manner.

    Niko Home Control offers a whole range of features. Niko has carefully selected these functions and an installer can add them to the installation with minimum effort. The programming software is equally user-friendly. All this contrasts sharply with home automation, where an installer has to spend a lot of time to the configuration and programming to provide the customer with the desired functionality and added value.

    In the past decade, computerisation and its effects upon the world in which we live cannot be ignored. New trends emerge at a very fast pace, especially in the telecom sector (Internet, mobile telephones, smartphones, …). The possibilities of the domestic electrical installation, however, have remained largely unchanged.

    Niko’s customer surveys have identified that people want to have an electrical installation that helps them to save energy whilst improving their feeling of comfort and safety at home. Now that energy-efficiency has become so important, both for the environment and for our wallets, this installation is unique.

    Niko Home Control is an installation that is ready for the future. It is very user-friendly and very intuitive to control. The Niko Home Control installation is intelligent and contains predefined features.
  • Is Niko Home Control suitable for renovations?
    

    Niko Home Control is suitable for every renovation project that includes the electrical re-wiring.
  • Is there a user manual for the programming software?
    

    No user manual is provided for the Niko Home Control programming software. Niko has developed an introductory module that explains the general operation of the software and that presents four practical examples in a very visual and concrete way without overwhelming the end user with too much unnecessary information.

    You will find this introductory module at www.niko.eu via ‘Products’ > ‘Niko Home Control’ > ‘Software for professionals’ > ‘Introduction to the Niko Home Control programming software’.
  • Should I choose Niko Home Control now or continue with Nikobus?
    

    If you prefer an installation that is ready for the future to which new features can be added easily, then, without any doubt, select Niko Home Control. Niko has developed a solid installation in which new developments can be incorporated flawlessly.

    User research demonstrated that residents need a reliable electrical installation that helps them save energy and increases their feeling of comfort and safety inside their home.
    This is exactly what Niko Home Control has to offer you: an installation that clearly delivers added benefits with regard to energy awareness, without compromising on the feeling of comfort and safety it provides to its users. Niko Home Control includes new features, such as measuring and displaying the energy consumed in the home. In addition, Niko Home Control has been fitted with a very intuitive control system. The fact that Niko Home Control can be operated from one central location using a touchscreen or smartphone increases the user-friendliness of the installation considerably. Niko Home Control is an intelligent installation that includes a set of predefined features.

    New needs on the market and new features are continuously researched and added to our growing portfolio.
  • What if energy monitoring data are lost during the upgrade process?
    

    When new programming is being loaded into the installation, Niko Home Control modules and controls may be upgraded with the latest software. One of these modules is the IP interface, which contains all energy measurement data, among others. These data are displayed as a chart or diagram on the touchscreen, the smartphone and the computer (via the energy software).

    It is a known issue that these energy measurement data stored are lost during the upgrade process or whenever the module is reprogrammed. That is why we recommend loading these data into the energy software and saving these data each time the installation is programmed or modified by the installer.

    Download the energy software free of charge on the Niko website.
  • What minimal installation is needed to get started with Niko Home Control?
    

    The controller and power supply are the two basic elements of the installation.

    The basic functions are:

    • energy saving
    • switching and dimming of lighting
    • motor control
    • switching of socket outlets
    • automation scenarios
  • What should I do when the installation notifies me that an upgrade is required?
    

    When new programming is being loaded into the installation, the software will automatically verify whether the modules and controls in the installation are using the latest software version. After this verification process is completed, a message will be displayed to notify whether or not the installation requires an upgrade. Upgrading the Niko Home Control installation is essential for using the latest version of the software tools and functionalities, and for fixing any bugs found in the installation.

    If an upgrade is required, click ‘Upgrade’ in the top right of the menu bar in the programming software. Depending on the installation, the upgrade will be completed in two steps:

    1. All modules and controls are scanned via the controller and are upgraded if needed. During this first step, the program will already notify whether or not the power supply requires an upgrade as well. The power supply upgrade is completed as a last step in the upgrade procedure (see below).

    2. Then, all IP devices are upgraded individually. Connect your computer to the IP interface, to each one of the touchscreens, and to the back-up controller (optional). Each time, activate a scan followed by the upgrade, if required.

    Power supply upgrade

    From software version 1.4 onwards, a single upgrade of the power supply is required. This step must be completed in line with a specific procedure as the power supply will be switched off during this upgrade process, which is not desirable. A back-up power supply must be temporarily added to the electrical cabinet to make the upgrade possible.

    Click here for more instructions on how to upgrade the Niko Home Control installation.
  • When will Niko Home Control be available?
    

    Niko Home Control is available since 1 August 2011.
  • Which error messages may appear while using the Niko Home Control programming software?
    

    1. Output ‘x’ is used in action ‘y’, but not assigned to a module.
    The output is used in an action but is not yet assigned to a module. Go to ‘Cabinet set-up’ > ‘Assign’ to assign the output to a module.

    2. Action ‘x’ has no on steps.
    The action does not include any outputs. Go to ‘Creation’ and click on the action concerned. Delete the action or link the action to at least one output.

    3. Action ‘x’ has no triggers (inputs or timers). This is not a valid configuration.
    The action does not include any inputs (control or time automation). Go to ‘Creation’ and click on the action concerned. Delete the action, link the action to at least one input, or create a(n) (time) automation setting.

    4. Module ‘xyz’ was not given a valid address.
    The address of a Niko Home Control component (control or module) is missing. Go to ‘Realisation’ and add an address to the component concerned.

    5. Could not find IP module
    This error message appears when no connection could be established between the controller and the PC. Verify that the controller and the PC are connected via the ethernet port or connection cable.

    6. TFTP start timeout
    This error message appears during the upgrade process of the controller. To resolve the issue:

    • In the network settings of the PC, verify that “obtain IP address from DHCP server” has been selected. Do not use a fixed IP address for the PC.
    • All network security features (passwords, WEP, etc.) must be deactivated.
    • If needed, restart the PC to activate these settings.
    • Close all open applications.
    • Reset the controller by temporarily disconnecting the sliding contact and reconnecting it.
    • Deactivate the antivirus software and firewall on the PC.
    • Connect the PC to the controller.
    • Wait until the IP address is assigned. This can take some time (e.g. 30 s).
    • Start the programming software.

    7. ProgramSegmentid was not initialized
    The controller is in manual programming mode, which means the programming cannot be forwarded to the controller. Press the PROG button to deactivate the manual programming mode.
  • Which wiring is recommended for Niko Home Control?
    

    A two-wire bus cable provides power to the various control elements outside the electrical cabinet. The wiring diagram has a free topology, which means you are not bound by a fixed cabling diagram. All controls are easily and quickly connected thanks to the non-polarised bus cabling. Simply connect the two wires in the terminals with no risk of a faulty connection.

    The distance between the power supply and the furthest point in the installation depends on the cross-sectional area of the bus cable:

    • diameter: 0.8 mm (section: 0.50 mm²) => 250 m (e.g. SVV, JYSTY)
    • diameter: 0.6 mm (section: 0.25 mm²) => 150 m (e.g. TPVF)
    • diameter: 0.5 mm (section: 0.20 mm²) => 100 m (at least AWG24, e.g. UTP, FTP, STP)

    The touchscreen is connected via a UTP cable and a power supply cable or a single UTP cable in combination with a Power over Ethernet module (550-00501) in the electrical cabinet.

    Inside the electrical cabinet, modules located on one and the same DIN rail are interconnected via a sliding contact. A rail coupler, or a second power supply if needed, should be used first on every new DIN rail. Connect all four connection terminals (+, -, B1, B2) to the corresponding connection terminals of the rail coupler or the power supply on the previous and next rails. Polarisation is important in this case.
  • Why is it not possible to program one single button with two different actions?
    

    User-friendliness and intuition are important factors to us and are often missing in existing home automation systems. Residents do not find one push-button with multiple functions very intuitive. That is why in Niko Home Control, as opposed to Nikobus, each button is dedicated to one single function. This was a conscious decision by Niko in an attempt to increase the user-friendliness of its installation. Also, by doing this, residents feel that they have total control over their electrical installation.
  • Why should a consumer choose Niko Home Control?
    

    Niko’s international customer surveys showed that people expect a user-friendly electrical installation that saves energy and at the same time contributes to a sense of safety at home. Because feeling at ease in your home is a universal priority, no matter your age or where you live. Niko Home Control puts the residents in control over their electrical installation.

    Consumers have six well-founded reasons to choose Niko Home Control*:

    • User-friendly control
    • Energy-efficiency (of the installation and the functions)
    • Increased safety
    • Modular (applications can be chosen freely)
    • Budget-friendly
    • Timeless design (fits beautifully with the existing Niko flush surround plates)

    * This argumentation is further elaborated in the brochure for professionals.
  • Why should an installer choose Niko Home Control?
    

    The needs of the resident were central in the design of Niko Home Control. The installer has everything he needs to satisfy the demands of the builder or renovator. Niko Home Control is quick and easy to install and can be perfectly adapted to the size of the installation. The programming software is very intuitive and the logic has been largely preset. Niko Home Control offers great added value to the installer by reducing the workload and eliminating difficulties.

    The reasons why the installer choose Niko Home Control*:

    • Niko Home Control installation
      • two-wire non-polarised cabling to all controls
      • free topology with standard cables available such as SVV or JYSTY (UTP, STP, TPVF, …)
      • neatly arranged set-up and limited space needed in the electrical cabinet
      • a minimum amount of cabling in the electrical cabinet since the modules are connected with a unique sliding contact
      • a minimum of programming work since each function has its own module
      • components with an exceptionally low energy consumption
      • a minimum of heat dissipation in the electrical cabinet; the modules have a very long lifespan
    • Can be installed easily and very quickly
    • User-friendly programming
    • Added value in comparison with a traditional installation

    * This argumentation is further elaborated in the brochure for professionals.
  • Will the Niko Home Control installation be expanded with an iPad application in the future?
    

    Currently, there is no specific application available for iPads or tablet PCs. However, our smartphone application can be installed on iPads or Android tablet PCs. By selecting ‘x2’ on the tablet PC, the user interface will double in size in comparison to the user interface on a smartphone.
• Nikobus
  • Should I choose Niko Home Control now or continue with Nikobus?
    

    If you prefer an installation that is ready for the future to which new features can be added easily, then, without any doubt, select Niko Home Control. Niko has developed a solid installation in which new developments can be incorporated flawlessly.

    User research demonstrated that residents need a reliable electrical installation that helps them save energy and increases their feeling of comfort and safety inside their home.
    This is exactly what Niko Home Control has to offer you: an installation that clearly delivers added benefits with regard to energy awareness, without compromising on the feeling of comfort and safety it provides to its users. Niko Home Control includes new features, such as measuring and displaying the energy consumed in the home. In addition, Niko Home Control has been fitted with a very intuitive control system. The fact that Niko Home Control can be operated from one central location using a touchscreen or smartphone increases the user-friendliness of the installation considerably. Niko Home Control is an intelligent installation that includes a set of predefined features.

    New needs on the market and new features are continuously researched and added to our growing portfolio.
  • What should I do when the message “Opening of the COM port failed” appears on the computer screen while connecting a computer to a Nikobus installation?
    Depending on your version of Windows, you can manually change the COM port settings (assigned to the USB/serial adapter) by following the below-listed steps.
    
    Windows XP
    
    Open the configuration screen.
    Select “System”.
    Select “Hardware”.
    Select “Device manager”. You will then see a list of all PC parts. Under “COM & LPT ports”, you will find the USB/serial adapter (Prolific), together with the COM port assigned to the adapter. If this COM port is not COM1, 2, 3 or 4, you can adjust this manually.
    Select the USB/serial adapter and right click.
    Select “Properties…”.
    Select “Port settings”.
    Select “Advanced”.
    In this menu, change the COM port to COM1, 2, 3 or 4.
    
    Windows Vista
    
    Open the configuration screen.
    Select “Hardware”.
    Select “Device manager”. You will then see a list of all PC parts. Under “COM & LPT ports”, you will find the USB/serial adapter (Prolific), together with the COM port assigned to the adapter. If this COM port is not COM1, 2, 3 or 4, you can adjust this manually.
    Select the USB/serial adapter and right click.
    Select “Properties…”.
    Select “Port settings”.
    Select “Advanced”.
    In this menu, change the COM port to COM1, 2, 3 or 4.
    
    Windows 7
    
    Open the configuration screen.
    Select “System”.
    Select “Hardware”.
    Select “Device manager”. You will then see a list of all PC parts. Under “COM & LPT ports”, you will find the USB/serial adapter (Prolific), together with the COM port assigned to the adapter. If this COM port is not COM1, 2, 3 or 4, you can adjust this manually.
    Select the USB/serial adapter and right click.
    Select “Prop
• Switching material
  • A staircase switch is not working properly. What is the cause of this problem?
    Cause
    If the push buttons and the staircase switch are connected with a two-wire connection, the total working current of the LEDs may be sufficiently high for its coil to be constantly activated.
    
    Solution
    Adjust the wiring to a three-wire connection.
    OR
    Replace the LEDs with neon lamps (only in push buttons with an E10 lamp base).
    
    
  • Can I operate impulse switches and dimmers with multiple, potential-free 24V push buttons?
    This combination is possible.
    
    Attention: Use dimmers in which the push-button input and the 230V input are galvanically isolated.
    
    Consult the push button user manual for the wiring diagram.
    
    
    Potential-free push button 24V with LED, normally open 4-fold
    Potential-free push button 24V with LED, normally open 6-fold
    
    
  • Can I switch on/off economy and LED lamps with a two-wire actuator?
    

    A two-wire actuator only switches on/off 230V incandescent and halogen lamps (40-400W) with ohmic loads. For economy and LED lamps, use an actuator with a relay contact.

    Base with switching contact 10A, 230V

    
    
  • Can I use both 24V DC and 24V~ for multiple, potential-free 24V push buttons?
    The push buttons on the printed circuit boards of these products can switch a maximum of 24V DC or 24V~. They can handle a lower voltage without any problem.
    
    The LEDs, on the other hand, must have exactly 24V DC or 24V~ (non-polarised).
    
    For multiple, potential-free 24V push buttons, use 24V~. This voltage is also correct for push buttons, LEDs, dimmers and remote switches (teleruptors).
    
    
    Potential-free push button 24V, normally open 4-fold
    Potential-free push button 24V with LED, normally open 4-fold
    Potential-free push button 24V, normally open 6-fold
    Potential-free push button 24V with LED, normally open 6-fold
    
    
  • How do I achieve LED functionality with multiple, potential-free 24V push buttons?
    Use a remote switch (teleruptor) with an auxiliary contact. The main contact switches the main circuit, and the auxiliary contact switches the LED.
    
    Attention: This functionality cannot be used for dimmer circuits that are operated with these push buttons.
    
    
    Potential-free push button 24V with LED, normally open 4-fold
    Potential-free push button 24V with LED, normally open 6-fold
    
    
  • How do I mount Niko Mysterious materials, and which types of walls are suitable?
    You cannot mount Niko Mysterious materials into every type of wall. Furthermore, Niko Mysterious requires different flush-mounting boxes to the standard ones.
    
    We distinguish between three mounting methods:
    - flush-mounting system for brickwork (solid stone, concrete walls, …)
    - flush-mounting system for drywall panels (minimum thickness: 2 x 12.5mm)
    - the standard, hollow flush-mounting box for hollow walls made of wood (MDF), marble, …
    
    You will find the mounting instructions:
    - in the product user manuals.
    

    - in the catalogue after the Niko Mysterious chapter.
    - go to http://niko.eu/enus/niko/help-and-advice/brochures-catalogue/ for the electronic version.
    - athttp://www.nikomysterious.eu/index_en.html#/installations. Here, you will find two short films which show you the actual step-by-step process.

    More information can also be found at www.nikomysterious.eu.
  • How do I regulate the speed of a motor (e.g. exhaust hood)?
    There are specific products for this purpose because this type of load has a high starting current that the product must be able to withstand for a period of time. In addition, legal provisions forbid the use of just any light dimmer for this purpose.
    
    For continuously variable speed regulation, use the speed regulator for motors (ventilation). This regulator is intended for a maximum load of 200VA, with one precharge (motor capacity: < 40W) or two precharges (motor capacity: > 40W).
    
    Other rotary controls with several positions (0-1-2 and 1-2-3) may only be used in combination with motors with more than one speed. These are equipped with specific terminals for the various speeds.
    
    
    Speed regulator for motors (ventilation)
    
  • The Niko Intense white series does not have central plates with reference numbers that begin with the same prefix as the flush surround plates (120). Which central plates do I use?
    In combination with the flush surround plates from Niko Intense white, you should use the Niko Original white central plates (with prefix 101). In this way, the flush surround plate and the central plate create a white finish that matches very nicely.
    
  • Where will I find the wiring diagrams for the flush-mounting switching material?
    You will find several basic diagrams at the end of the “Flush-mounting switching material” chapter of the catalogue.
    
    The catalogue will be found at: www.niko.be/en/professional/Brochures-catalogues/Brochureprofessional/.
    
    

Information about training

• Questions on training
  • Can I take a training course from Niko as a DIYer?
    

    As a manufacturer, Niko limits itself to providing training courses to professional users. As a private individual, you are welcome in training centres such as the VDAB, Forem, Syntra, Janitor… They also give training courses in electrical installations.

    You can also go to companies that support DIYers with their construction projects. These companies provide you with the necessary materials in do-it-yourself kits, including supporting technical information.
  • Do I have the right to a subsidy if I take a training course?
    The Niko training courses are recognised by Vormelek. You can submit a subsidy request for workers who are permanently employed (PSC 149.01). For more info, please go to: http://www.vormelek-formelec.be/.
  • How do I program the control of a relay using the code keyboard?
    

    This answer is only meant to be supplemental to the information in the user manual of the code keyboard. Download the user manual here.

    • Program the user code on the code keyboard. For this code, P = 6 is assigned (see prefix * 2). Exit the programming mode of the code keyboard.
      
      For example: programming user code 987 on the code keyboard:
      • * 123456 # beep = in programming mode
      • * 0 # 1 # 987 # 987 # beep = program the code
      • * 2 # 1 # 6 # beep = define transmitted signal by inputting the code
      • * 9 # = exit programming mode
    • Set the relay in programming mode and enter the code on the code keyboard in order to allow the relay to react to this code.
      
      For example: programming on the relay:
      • Press and hold the button above RUN until the LED is illuminated. The relay memory is open.
      • Enter 987 # on the code keyboard. The user code has now been put on the bus.
      • Press the button above RUN briefly. The LED switches off and the relay exits the programming mode.

    code keyboard
    DIN rail relay universal
  • How do I redeem the purchase voucher that I received after the training course?
    Are you going to make use of the products that you learned about during the training course? Then, you can use the purchase voucher at your wholesaler.
  • How does Niko support schools?
    

    Our representatives are happy to discuss the specific needs of the school with the teachers. What should the approach be to the courses? Is there a need for investment in instructional materials? Students who are studying electricity, electro-mechanics or related subjects may also visit our production halls.

    In the context of supplementary training, teachers can participate free-of-charge in the Niko training courses.

    Request information for schools
  • How long is a training course? What does a training day look like?
    Our training courses last one full day. You are welcome to arrive from 9:00, with the course starting at 9:30 – including sandwiches and refreshments during the lunch break. The training course ends around 17:00.
    
    The training courses include theory as well as practical exercises. You do not need to bring anything with you; instructional materials and PCs are provided.
    
    
  • How much do these training courses cost?
    For the Niko training course, you pay € 50 per person (excl. VAT). At the end of the training day, you receive this enrolment fee back in the form of a Niko purchase voucher worth € 50.
    
    These training courses are recognized by Vormelek. Via Vormelek, you can submit a subsidy request for PSC 149.01 workers.
    
    The Niko training courses are free-of-charge for professionals who only give advice about our products without installing them themselves.
    
  • I am enrolled in a training course but cannot attend. What should I do?
    If, due to unforeseen circumstances, you cannot attend a training course for which you have already enrolled, we urge you to notify us as soon as possible. Cancellation is possible up to 7 days before the day of the course. We will then propose a new course date, or you will receive the enrolment fee paid back in full. If you have enrolled but do not attend the course, the entire enrolment fee will be charged.
    
    You can reach our administration department via e-mail at training@niko.be or via telephone at +32 3 778 92 43.
  • I have taken the training course, but I am not able to get the installation to work properly. What should I do?
    

    Should you encounter problems with the installation or start up of our products, you should contact our customer service department directly from the work site. They are available every workday from 8:00 to 18:00 at +32 3 778 90 80. Keep your measuring device at hand.

    A customer service employee will ask you to carry out a number of tests and measurements. Based on this data, you will immediately receive specific advice.
  • What background knowledge is necessary to be able to participate in the courses?
    We assume that as a professional in the sector, you have the necessary professional expertise. There are no other specific prerequisites for the Nikobus basic training course or the Niko Access Control training course.
    
    To be able to participate in the Nikobus Software training course, you must have already mastered manual programming of Nikobus installations. You have already taken the Nikobus Basic training course or you are sufficiently familiar with the products and the programming modes as a result of extensive practical experience. And, of course, you are also comfortable working with a PC (MS Windows).
  • When do the training courses take place? How do I enrol?
    

    The training courses are offered throughout the entire year. We are always adding new dates to the training course schedule. The date of the next training course and the number of available spaces can be found in the enrolment form that you can find on this website.
    
    Niko has the right to cancel a training course. If this happens, you will be notified in a timely manner.

    • Enrol in a Nikobus or Niko Access Control training course
      
  • When is the best time to take a training course?
    Our sector is characterised by its rapid evolution. Training courses are part of the permanent training that enables you, as a specialist, to keep abreast of this evolution. Do not wait too long to enrol. It is in your best interest to have the necessary product knowledge before the customer asks for your advice. In this way, you can give the customer the right advice straight away and provide him with the correct quotation.
    
    Take into account the fact that there is great demand for Niko training courses. Sometimes the waiting times can become relatively long. We cannot guarantee that we can provide you with training if your project must be completed within a few weeks.
    
  • Where are the Niko training courses held?
    The training courses are held in our offices in Sint-Niklaas, both in Dutch and in French.
    
    Niko
    Industriepark West 40
    BE-9100 Sint-Niklaas
    
    

    • Route description training location Sint-Niklaas
      
      Our French-speaking customers can also take a training course in our training centres in Mons or in Seraing.
      
      Training in Seraing
      Technifutur - Liège Science Park
      Rue du Bois Saint-Jean, 15/17
      4102 Seraing
    • Route description training location Seraing

    Training in Mons
    Centre de Comptence FOREM Formation Environnement
    Parc Initialis, Rue Pierre et Marie Curie
    7000 Mons

    • Route description training location Mons
  • Which training courses does Niko offer?
    
    

    Niko offers training courses for those products that are part of the access control or home automation systems.

     
    

    • Check out here the complete list of courses and subscribe immediately
      
  • Who can participate in the Niko training courses?
    Given the great interest in these courses, Niko can only enrol professional participants. This means that these courses are open to persons who install, sell or prescribe our products professionally: installers, architects, wholesalers, retailers, consulting firms, … Of course, teachers who work with our products in technical fulltime or evening education or in the context of supplementary training for the unemployed are also welcome.
  • Why take a Niko training course?
    

    Although taking a training course requires only a little effort from you, after just one day of training, you can quickly and confidently get down to work with our products.

    Our training courses are very practically orientated and contain many useful tips. So you soon recover the time you spend on the training course. What's more, you achieve more faster when you have someone to help you work it out.
  • Will I be able to complete a full installation after taking the two Nikobus training courses?
    

    Normally, this should be no problem. If you still have some questions, let our customer service know and they will offer the necessary support via telephone or e-mail to get you started. You can also contact the Niko sales representative in your area. He will guide you while you gain the necessary experience. 

    • Contact